Managed Incident Response and Digital Forensics

Your organisation needs a first line of defence. Our skilled cyber security professionals provide your organisation with the protection you need.

Without an army of trained cyber security experts, it is only a matter of time before your organisation falls victim to cybercriminals, state-sponsored attacks or internal threats. Sophisticated attacks, such as spear phishing, put your network at risk.


of organisations detect a breach by themselves


are informed by a third party (law enforcement or public disclosure)

The Solution

As acknowledged experts in our field we offer you a first line of defence in your cybersecurity protection. We offer a proactive service - planning and implementing an Incident Response and Digital Forensics program, to protect you against advanced cyberattacks.

Setting up proper Cyber Incident Response capabilities within a company diverts valuable internal resource from core business activities. It is important to first understand the business needs to design a comprehensive strategy that delivers an effective response to cybersecurity incidents. 


  • Identify business goals.  
  • Evaluate current cybersecurity exposure
  • Prepare Incident Response strategy  
  • Install and configure Endpoint  
  • Detection and Response (EDR)

Detection & Analysis

  • Detect and respond threat alarms
  • Analyze incidents
  • Collect evidence



  • Prevent security incident spread - stop the lateral movement
  • Contain and isolate infected host
  • Kill covert channels of communication


Eradication & Recovery

  • Remediate infected hosts
  • Recover compromised systems
  • Harden security policies and measures


Lessons Learned

  • Document all findings
  • Create a knowledge base to store information
  • Develop I0C's for enterprise-wide deployment

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What You Get With Our Service

Managed Incident Response (MIR) and Digital Forensics (DF) benefits:

First line of defense from the MIR and DF services

You get our staff of skilled cybersecurity professionals looking after your internal security. Adversaries may be able to successfully exploit vulnerable software on your network, but they won’t get past the incident response team who are constantly looking for indicators of compromise on your network.

Preparation from our experience

Preparation is key for a successful incident response strategy. Our Incident Response service is based on NIST-SP 800-61 and 800-83 guidelines, adjusted to meet a higher standard. We enable your organisation to counter even the most sophisticated cyberattacks.

Protection against advanced adversaries

A typical Advanced Persistent Threat (APT) is a state sponsored organism with the aim of stealing your intellectual property. Regardless of the nature of your business, we will ensure you stay protected at all times.

Live Incident Response

We operate 24 hours a day, 7 days a week, 365 days a year. When we detect an attempt to compromise your network, our experts rapidly respond to block the intruder by all means possible, with minimal or no involvement from your IT team.

Excellent endpoint visibility

Using Endpoint Detection and Response (EDR), we are able to monitor all your endpoints for suspicious activity. Real-time dashboards give us the most recent relevant security information about your endpoints, without violating your privacy policies.

Peace of mind

We understand your constraints on time, funding and resources. The service we provide from our CSIR (Computer Security Incident Response) Team, will exceed your expectation, affording you peace of mind and a good night’s sleep.



Features Basic Enhanced
Endpoint Detection and Response (EDR) Software ✔️ ✔️
First line of defense ✔️ ✔️
APT activity detection ✔️ ✔️
Historical data and real-time visibility   ✔️
9x5 business days Security Operations Center (SOC) coverage ✔️  
24x7x365 SOC coverage   ✔️
Reporting ✔️ ✔️
Live Incident Response ✔️ ✔️
Alerting service
✔️ ✔️


Advanced Features - all of these are available as a single add-on component and can be purchased separately.

  • 10 investigations per year
  • On-site forensics investigations service available as a professional service day or as MSS add-on

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Our Partners

We value our partnerships with vendors as it is the key to our success.  View all our partners here.
Security First Sponsors - Checkpoint NEW