We have been with Caretower from 2009, and they have become a partner of excellence and reliability, where we have received help, support and advice beyond what a normal company will do.
Head of Information Security
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How long have you used Caretower and would you use them again in the future?
We have been with Caretower from 2009, and they have become a partner of excellence, readability, where we have received help, support and advice beyond what a normal company will do.
I will say, they really care about the relation with the customer, they go a step further to make sure products, services, and business relation are always kept in the best conditions, you can request help about almost everything and they will have the best disposition to help you, not matter what.
Do you take advantage of the support services that Caretower provide and if so has this been a good experience?
Yes, we do use their support and I can assure you that is really good, friendly and relatively fast and reliable.
How would you rate Caretower when comparing to other suppliers - Worse than average, About Average or Above Average?
I will say that their support and service is beyond any expectations
H. A.
Head of Information Security, Audit & Compliance
We are considering Caretower to be one of our suppliers for Security Software and they have provided your name as a referee for them.
I would be grateful if you could spend a few moments to let me know your thoughts and experiences regarding Caretower as a supplier by answering the following questions:
Thank you in advance for your time
E. S.
Assistant Head of IT
I would also like to mention that your support has been very, very impressive and I would have no hesitation in recommending you to colleagues as well as clients, in fact when our new web site is up, would you like a link?
Keith
Very happy with the effectiveness of the IronKey technology South Yorkshire Fire and Rescue service's IT security staff went on to praise Caretower's involvement in keeping their data and systems secured: "Caretower were heavily involved in supporting us in meeting our needs for the service, they are the supplier of our AV security provider for the endpoint and recent pen testing, we are very happy in the service and are confident in the support they give us; They are very good at advising us on solutions to everyday problems."
ICT Officer
For the past six years, Caretower has provided the National Theatre with anti-virus solutions both client and server based.
Now with the ongoing challenge of working towards the new technologies, the National Theatre have purchased some other systems in order to meet some of the requirements of the standard.
Caretower's customer care, technical support and training sessions have been of high professional and quality standard, proving that there has been a need for the National Theatre to remain a customer of theirs for nearly seven years.
L. G.
IT Security & Projects Officer